IT outsourcing for businesses
We look after your IT like an in-house team, without the cost of your own IT department. Helpdesk, network and server management, proactive monitoring and strategic consulting for companies with 20 to 500 employees across the Czech Republic.
Why outsource your IT to us
IT outsourcing with Imao means one team that knows your infrastructure down to the last cable and solves problems before you notice them.
Fast response
We respond to standard requests within 4 hours and to critical incidents within 1 hour.
Proactive monitoring
We continuously watch your servers, network and key services, and fix most issues before they surface.
Security as standard
Backups, updates and network security are part of the service, not an extra on your invoice.
An external IT department that works like an internal one
IT outsourcing means handing the management of your company IT to an external partner. Instead of building your own IT department, you get a team of specialists in networks, servers, user support and security, and you only pay for what you actually use.
Imao has been looking after company IT since 2005. We manage computer networks, Linux and Windows servers and workstations. Thanks to proactive monitoring and regular consultations, you always know the state of your IT and what needs to be done next.
Complete IT management in one place
We tailor IT outsourcing to your company size, number of users and existing setup. One contact, one responsibility, no passing problems between suppliers.
What's included?
- Helpdesk and user support
- Computer network management
- Linux and Windows server administration
- Workstation and printer management
- Proactive infrastructure monitoring
- Security and updates
- Strategic IT consulting
- Regular consultations
How does our cooperation work?
No-obligation consultation
We find out what you need, how your IT works today and what bothers you most.
Environment analysis
We map your network, servers, devices and licences and propose priorities and the scope of management.
Taking over management
We set up monitoring, access and documentation, and plan the handover so it doesn't disrupt your operations.
Ongoing care
We run your IT day to day, handle requests and plan further development at regular consultations.
Response times and support parameters
| Parameter | Value |
|---|---|
| Response to standard requests | within 4 h |
| Response to critical incidents | within 1 h |
| Average time to fix an issue | 5 minutes |
| Infrastructure monitoring | proactive, continuous |
| Who it's for | companies with 20–500 employees |
| Coverage | the whole Czech Republic |
What we take care of
From everyday user requests to long-term strategy, IT outsourcing covers the whole lifecycle of your company IT.
Helpdesk for your users
Help with computers, printers, e-mail and access rights. Fast, clear and without unnecessary bureaucracy.
Networks and servers
We design, set up and manage your company network and Linux and Windows servers so they stay stable and secure.
Strategy and growth
We help you plan hardware renewal, cloud services and your IT budget so technology supports your business.
Imao in numbers
- 300
- Domains managed
- 4,500+
- Mailboxes
- 99.9%
- Service availability
- 5 minutes
- Average time to fix an issue
Come over for coffee
We make the best coffee. Drop us a line and we'll find a time that suits you. No sales scripts, just an honest conversation about your IT.
Get in touch